PROTECT Frontline Alliance

Privacy Policy

Last Updated: April 2025

1. Information We Collect

PROTECT Frontline Alliance may collect the following types of information when you interact with our website:

  • Information you provide directly: Name, email address, phone number, and message content submitted through our contact or story submission forms; email addresses submitted through our newsletter signup.
  • Donation information: When you make a donation through our third-party payment processor (Zeffy), your payment information is collected and processed by Zeffy in accordance with their privacy policy. PROTECT Frontline Alliance does not directly store credit card or bank account information.
  • Automatically collected information: When you visit our website, we may automatically collect certain information such as your IP address, browser type and version, operating system, device type, referring URLs, pages visited, time spent on pages, and the dates and times of your visits.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and communicate with you about our mission and programs
  • To process and acknowledge donations
  • To send newsletters and updates to subscribers who have opted in
  • To improve our website, content, and user experience
  • To comply with legal obligations and protect our rights

We will not use your personal information for purposes materially different from those described here without providing you notice and, where required, obtaining your consent.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help us improve your experience and analyze site traffic.

We use two categories of cookies:

  • Necessary Cookies: These are essential for the website to function properly, including form submission and page navigation. They do not store personally identifiable information and cannot be opted out of.
  • Analytics Cookies: These help us understand how visitors use our website so we can improve content and performance. We use Google Analytics, which collects anonymized usage data including pages visited, session duration, and general geographic region. These cookies are stored in your browser only with your implied consent through continued use of the site.

You can control cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Disabling analytics cookies will not affect core website functionality.

Our newsletter emails sent via MailerLite may contain tracking pixels (small transparent images) that help us measure email open rates and link clicks. You can disable image loading in your email client to prevent this tracking.

4. Third-Party Service Providers

PROTECT Frontline Alliance uses the following third-party services to operate this website. Each service may collect and process certain data as described below. We encourage you to review their respective privacy policies.

  • Google Analytics: Website analytics. Collects anonymized usage data including IP address (anonymized), pages visited, session duration, device and browser information. Privacy Policy: https://policies.google.com/privacy
  • MailerLite: Newsletter email delivery. Collects email addresses of subscribers and tracks email open rates and link clicks. Privacy Policy: https://www.mailerlite.com/legal/privacy-policy
  • Static Forms: Contact and story form processing. Collects name, email address, and message content submitted through website forms. Privacy Policy: https://www.staticforms.dev/privacy
  • Zeffy: Donation processing. Collects donor name, email, and payment information. Payment data is processed and stored by Zeffy, not by PROTECT Frontline Alliance. Privacy Policy: https://www.zeffy.com/privacy-policy

5. Social Media Features

Our website includes links to social media platforms such as LinkedIn, X (Twitter), Facebook, and Instagram. These platforms may collect your IP address, record which page you are visiting on our site, and may set cookies to enable their features to function properly. Your interactions with these platforms are governed by the privacy policies of the respective companies providing them.

6. Third-Party Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Service providers: We may share information with trusted third-party vendors who assist in operating our website, processing donations, or delivering communications, solely for those purposes and under appropriate confidentiality agreements.
  • Legal requirements: We may disclose information when required by law, regulation, legal process, or governmental request.
  • Organizational protection: We may disclose information to protect the rights, property, or safety of PROTECT Frontline Alliance, our users, or the public.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal requirements
  • Opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly

California Residents (CCPA)

If you are a California resident, you have the right to: know what personal information we collect and how it is used; request deletion of your personal information; opt out of the sale of personal information (we do not sell personal information); and non-discrimination for exercising your privacy rights.

European Residents (GDPR)

If you are located in the European Economic Area, you have additional rights including the right to access, correct, delete, or port your data, and the right to restrict or object to processing. To exercise these rights, please contact us at info@protectfrontline.org. We will respond within 30 days of receiving your request. The data controller for this website is PROTECT Frontline Alliance.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy. Specifically:

  • Contact form submissions are retained for up to 2 years, then deleted unless an ongoing relationship exists.
  • Newsletter subscriptions are retained until you unsubscribe.
  • Donation records are retained as required by applicable tax and financial regulations.
  • Analytics data is retained in anonymized form for up to 26 months.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website is not directed at individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: info@protectfrontline.org